Test audio settings before a meeting

  1. Sign in to the Zoom desktop client.
  2. In the top-right corner, click your profile picture, then click Settings.
  3. Click the Audio tab.
  4. In the Speaker section, click Test Speaker to play a test tone. 
  5. If you cannot hear it, select a different speaker from the drop-down menu or adjust the Volume.
  6. In the Microphone section, click Test Mic to test your microphone.
    Your audio will start recording and you will see the Input Level bar move when Zoom is picking up audio. The audio will play back. You can select another microphone from the menu or adjust the input level as needed.
  7. (Optional) Select the Automatically adjust microphone volume check box if you want Zoom to adjust the input volume automatically. 

Troubleshoot your microphone

  • If you are on macOS 10.14 Mojave or earlier and can't access the microphone, check your operating system permissions to confirm that Zoom has access to the microphone. Learn more about granting permissions for the Zoom client.
  • If you are on Windows 10 and can't access the microphone, use the Windows search bar to navigate to Microphone privacy settings. Enable the Allow apps to access your microphone toggle, and enable access for Zoom. For more information, see Microsoft's troubleshooting instructions.

For more in depth Troubleshooting, please refer to Zoom's support article Troubleshooting speaker or microphone issues in the desktop client


Test your video before a meeting

  1. Sign in to the Zoom desktop client.
  2. Click your profile picture, then click Settings settings-button__1_.png.
  3. Click the Video tab video-button.png.You will see a preview video from the camera that is currently selected; you can choose a different camera if another one is available.